BossDramaDownload

Payment Agreement

Version 2026-11-01

Service provider: Dragonrise Technologies Pte. Ltd., a company incorporated in Singapore, UEN 202648606G, registered office: 133 New Bridge Road, #23-09 Chinatown Point, Singapore 059413 ("we", "us" or "our") Products: the BossDrama apps for iOS and Android Customer support email: [email protected] Privacy requests: [email protected] Telephone: +65 9661 2066 Website: https://www.bossdrama.com Last updated / Effective date: November 1, 2026

1. Scope

1.1 This Agreement applies to your purchases of Coin packs and other one-time products in BossDrama, including a Check-in Pass if offered. Subscribing to, renewing and cancelling VIP membership are governed by the BossDrama Membership and Auto-Renewal Agreement; the rules for using Coins are set out in Section 4 of the BossDrama Terms of Use; and the processing of personal information is described in the BossDrama Privacy Policy.

1.2 This Agreement is a specific supplement to the BossDrama Terms of Use. If the two conflict, this Agreement prevails on matters of payment and crediting. This Agreement does not exclude any mandatory consumer rights you have under applicable law, or the rules of the Apple App Store or Google Play for purchases made through them.

2. How to Purchase and Prices

2.1 Purchases in the iOS app are made through Apple App Store in-app purchase, using the Apple Account signed in on your device and its payment method. Purchases in the Android app are made through Google Play Billing (where available), using your Google account and its payment method. The website does not offer purchases. We do not collect bank card numbers, payment passwords or other payment credentials.

2.2 The price is the amount and currency shown on the store's payment sheet when you confirm your purchase. Taxes are calculated and shown by the store according to the rules of your country or region. Your bank or card issuer may charge separate currency conversion fees, which we do not control.

2.3 Product prices may change. Changes apply only to later purchases and do not affect completed purchases, Coins already credited or episodes already unlocked.

2.4 Coin packs (actual prices are those shown on the purchase page and by the store; the list below shows US reference prices. Bonus Coins are also Coins and do not expire.)

2.5 First top-up bonus. While the offer is shown in the Member Center, your first Coin pack purchase earns extra Coins equal to the base Coins of that pack (not counting the pack's own bonus), up to a maximum of 600 Coins. The offer is available once per account and once per device. The first top-up bonus is credited as Coins together with the order, and it is deducted again if the order is refunded. We may change or end the offer for future purchases; the Member Center shows whether it currently applies.

2.6 Check-in Pass (if offered). The number of days stated on the pass is the number of times you can claim its reward. After purchase, on each calendar day (based on your account's time zone, which is set when you first check in), you can claim one Check-in Pass reward in addition to your daily check-in. Each claim uses up one day. If you do not claim on a given day, that day is not lost; the remaining days stay on the pass until all of them have been claimed. Check-in Pass rewards are issued as Coins and do not expire. The detailed rules are those in "Check-in Pass Terms" on the purchase page.

3. Purchase Process and Crediting

3.1 After you select a product in the app and confirm on the store's payment sheet, the store charges you and generates a transaction record. The app submits it to our servers for verification. Once it is verified, the product is immediately credited to the BossDrama account you are signed in to at that time and shown in the Member Center and in your My Wallet transaction history.

3.2 Each store transaction is credited only once. A network interruption, closing the app or tapping repeatedly will not cause the product to be credited twice or cause you to be charged twice. If the store has charged you but the app does not show the purchase as credited, please follow 3.5.

3.3 Coins can be used as soon as they are credited and do not expire. The bonus Coins included with a Coin pack and any first top-up bonus are also credited as Coins and are subject to exactly the same uses and rules as purchased Coins. Everything obtained by purchase is issued as Coins, never as Reward Coins.

3.4 Coins and Reward Coins. BossDrama also has Reward Coins, which are obtained for free (through check-in, tasks, events and similar means); they currently do not expire. When you unlock an episode, Reward Coins are used first and any shortfall is deducted from your Coins. See Section 4 of the BossDrama Terms of Use for details.

3.5 If a purchase is not credited. First tap Restore at the top right of the Member Center. The app will check this account's transactions with the store again and deliver any products that have not been credited. If the purchase is still not credited, contact us at Profile › Contact Us in the app or at [email protected], and provide the order ID from your receipt and the time of purchase. We will check the transaction records and deliver the product. Please do not give customer support your password, verification code or full bank card number.

3.6 Products are credited to the BossDrama account you are using when you make the purchase; you do not need to sign in to buy. Guest account credentials are stored only on your device. If you change devices, reset your device or clear the app's data, the guest account cannot be recovered, and the Coins and Check-in Passes in it cannot be transferred. Before changing devices, link Sign in with Apple or Google sign-in on the Profile page. Restore re-matches transactions to the account you are currently using. A VIP subscription purchased with a guest account can be moved to your current account with Restore (see Section 7 of the Membership and Auto-Renewal Agreement); Coins cannot be moved from one account to another.

4. Refunds

4.1 Purchased Coins are non-refundable. Except for refunds approved by Apple or Google under their policies and as otherwise required by applicable law, purchased Coins (whether used or not) are not refundable and cannot be exchanged for cash, transferred or moved between accounts. Reward Coins are obtained for free, so refunds do not apply to them.

4.2 Refunds are handled by the store. For App Store purchases, submit a request through "Report a Problem" at reportaproblem.apple.com or from your purchase history in the App Store. For Google Play purchases, use Google Play's refund request process. The store decides under its policies whether to grant a refund, the refund amount and when it is paid. We can help check order and crediting records, but we cannot approve or reject refunds on the store's behalf.

4.3 What happens after a refund is approved:

4.4 For duplicate charges, unauthorized charges, products that were not credited, or products that differ materially from their description, please contact us so that we can check, and we will help you explain the situation to the store.

4.5 Consumers in the EU, the UK and certain other regions have a right of withdrawal from distance contracts. Digital content is supplied once you agree to immediate delivery and acknowledge that you will therefore lose your right of withdrawal; Coins are treated as delivered when they are credited. This is handled in accordance with local law and the store's rules, and this Agreement does not shorten any statutory period that applies to you or exclude any other remedies provided by law.

5. Irregular Transactions and Purchase Controls

5.1 If we detect falsified transaction records, repeated use of refunds to obtain Coins, use of stolen payment methods or other fraud, we may revoke the relevant products, freeze accounts with a negative balance or take other measures proportionate to the circumstances, and, to the extent permitted by law, we will explain the reasons and how to appeal.

5.2 Purchase restrictions on your Apple Account or Google account (such as Ask to Buy, Screen Time or Google Play parental controls) are set by you on your device or account; we cannot turn them on or off for you. For purchases made by a minor without a parent's or guardian's consent, please request a refund from the store.

6. Consumer Rights

This Agreement does not exclude your rights under applicable law regarding conformity of products, repair, price reduction, termination of the contract, refunds or any other non-waivable rights. For the right of withdrawal from distance contracts, see 4.5.

7. Changes, Contact and Disputes

7.1 We will notify you through a prominent notice in the app before material changes to this Agreement take effect. Changes that affect completed purchases will not apply retroactively.

7.2 For payment and crediting questions, contact [email protected], or start a conversation in the app at Profile › Contact Us. Requests about your personal information: [email protected]. We will respond within the time limits required by applicable law.

7.3 Governing law and dispute resolution are the same as in Section 11 of the BossDrama Terms of Use: the laws of Singapore apply and disputes are submitted to the courts of Singapore, without depriving you of the protection of the mandatory laws where you live.

Service provider: Dragonrise Technologies Pte. Ltd. Place of registration, registration number and registered address: a company incorporated in Singapore, UEN 202648606G, registered office: 133 New Bridge Road, #23-09 Chinatown Point, Singapore 059413 Published at: the "Payment Agreement" page in the BossDrama apps